Vendrava
Industry · Beauty & aesthetics

AI CRM for beauty and aesthetics

Answer every inquiry instantly, book treatments, and recover missed appointments. Vendrava handles the front desk and follow-up; professional judgment always stays with your team.

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The beauty and aesthetics challenge

No-shows that empty the schedule
Treatments are booked in advance and many appointments fall through with no warning, leaving gaps that are hard to fill and cost direct revenue.
Service and pricing inquiries without a fast response
Most contact comes in over WhatsApp asking about treatments, promotions, and prices; if no one replies quickly, the client books somewhere else.
Overloaded front desk and clients who don't return
Between caring for clients in the room and answering the phone and messages, recurring bookings slip away and lapsed clients never get reactivated.

How Vendrava helps

Vendrava handles inbound WhatsApp and voice inquiries with an AI agent trained on your service catalog: it shares general information about treatments, promotions, and prices, answers common questions, and books or reschedules the appointment based on your availability. It also recovers no-shows and reactivates lapsed clients with follow-up messages. The AI never gives medical or personalized aesthetic advice: any treatment assessment stays with the professional, and your team keeps control of the schedule.

Recommended flow

Inquiry→
AI→
Booking→
Reminder

Use cases

→Immediate WhatsApp and voice response to inquiries about treatments, promotions, and prices
→Booking and rescheduling of recurring appointments based on the center's availability
→Appointment reminders to reduce no-shows and recover gaps that fall through
→Reactivation of lapsed clients and promotion outreach to the existing base
→Handoff to a team member when an inquiry requires professional assessment

Possible automations

▸Automatic response to inbound messages and calls with general service and pricing information
▸Appointment reminders via WhatsApp and SMS before the treatment to reduce no-shows
▸Automatic re-engagement of no-shows to rebook the lost slot
▸Follow-up campaigns to recurring clients with promotions and repeat-treatment reminders

Typical impact

2.8×
faster response to inquiries
+30%
fewer appointments lost to no-shows
24/7
coverage for WhatsApp and voice inquiries

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FAQ

Frequently asked questions

Does Vendrava's AI give medical or aesthetic advice?+

No. Vendrava shares general information about services, promotions, and prices and manages the schedule, but it never recommends treatments or issues aesthetic or medical assessments. Any guidance on a treatment always depends on the center's professional.

How does Vendrava help reduce no-shows?+

It sends automatic reminders via WhatsApp and SMS before each appointment and, if someone doesn't show, it triggers follow-up to rebook as soon as possible and make use of the freed-up slot.

Can it handle inquiries that come in over WhatsApp?+

Yes. WhatsApp is the primary channel in aesthetics, and Vendrava responds almost immediately to common questions about treatments and prices, books the appointment, and hands off to your team when personalized attention is needed.

Does it help with loyalty and getting clients to return?+

Yes. Vendrava keeps recurring clients engaged with repeat-treatment reminders and promotion outreach, and reactivates clients who haven't booked in a while.

How is client data handled?+

Vendrava centralizes the contact information and communication history needed to manage appointments and follow-up, within a system built for responsible data handling and compliant with applicable data protection regulations.

Fewer missed appointments, a schedule that stays full

Try Vendrava and see how to answer every inquiry, book treatments, and recover no-shows without overloading your front desk.

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