Industry · Law firms

AI CRM for law firms

Qualify every inquiry by practice area and urgency, book the first consultation, and filter out cases that don't fit. Vendrava handles the administrative work; legal judgment always stays with the attorney.

The law firm challenge

Inquiries that are varied and hard to classify
Matters arrive across very different practice areas and urgency levels by phone, form, and WhatsApp, and sorting each one by hand takes time the firm could spend on its open cases.
First consultations not booked in time
If no one responds quickly, the prospective client contacts another firm; in matters with tight deadlines, that delay means losing the case outright.
Time lost on cases that don't fit
Some inquiries fall outside the firm's practice areas or aren't viable, but that gets spotted late, after the team has already invested time in them.

How Vendrava helps

When an inquiry comes in, Vendrava triggers a voice or WhatsApp AI agent that identifies the practice area, urgency, and type of matter, collects basic contact details, and helps book the first consultation with the right attorney. The AI is limited to administrative work and explaining how the firm operates: it never provides legal advice or assesses the merits of a case, which always remains with the professional. Information is handled confidentially and in line with the data protection rules applicable in each country.

Recommended flow

Inquiry
AI
Qualification
First consultation

Use cases

Qualifying each inquiry by practice area, urgency, and type of matter
Booking the first consultation with the right attorney or practice area
Filtering out cases that fall outside the firm's practice areas or aren't viable
Following up on sent quotes that haven't received a reply yet
Re-engaging older inquiries that were never booked

Possible automations

Response and initial qualification as soon as an inquiry comes in by voice or message
Routing the matter to the right practice area or attorney based on what the AI identifies
Automatic reminders for the first consultation to reduce no-shows
Quote follow-up with spaced reminders until a reply is received

Typical impact

2.8×
faster response to inbound inquiries
+30%
more first consultations booked
24/7
coverage for inbound inquiries
FAQ

Frequently asked questions

Does Vendrava's AI give clients legal advice?+

No. Vendrava is limited to administrative work: it identifies the area and urgency, collects contact details, and helps book the appointment. Any legal assessment or advice about the case always rests with the attorney.

How is client confidentiality and data protected?+

Contact and inquiry information is treated as confidential material, within a system built for responsible data handling and in line with the data protection rules applicable in each country.

Can Vendrava filter out cases that don't fit the firm?+

Yes. Based on the criteria you define (practice areas, type of matter, basic viability), the AI identifies inquiries that fall outside the firm's scope and sets them aside before they take up the team's time.

Does it work for firms with multiple practice areas or offices?+

Yes, inquiries and follow-up can be organized by practice area, attorney, or office, routing each matter to the right professional while keeping everything centralized in one CRM.

How does it help with quote follow-up?+

Vendrava automates spaced-out reminders for sent quotes that haven't had a reply, so no prospective client falls through the cracks because a follow-up was forgotten.

Book more first consultations without losing control of the case

Try Vendrava and see how to qualify and book inquiries with AI, keeping legal judgment firmly in your attorneys' hands.