AI CRM for physiotherapy and podiatry clinics
When your physiotherapists and podiatrists are treating, the phone can't go unanswered. Vendrava answers, books the appointment by voice and WhatsApp, and follows up on session packages; clinical judgment always stays with your team.
The physiotherapy and podiatry challenge
How Vendrava helps
Vendrava behaves like a receptionist trained in your clinic: it learns your physiotherapy and podiatry services, your qualifying questions, and your usual answers about hours, first visits, and packages. It answers calls and WhatsApp while the team is treating, identifies the reason (first visit, follow-up, foot checkup, package session), books or reschedules the appointment with the right provider, and sends reminders to cut no-shows. It also follows up on session packages, reminding patients of remaining sessions and offering a date to complete them. It only handles administrative work: it never gives a diagnosis or clinical advice, and any case can be handed to the human team at any point. Health data is treated as something to protect, with an AI-use notice, consent, and human control in line with the data protection regulations applicable in each country.
Recommended flow
Use cases
Possible automations
Typical impact
Frequently asked questions
Does Vendrava's AI give diagnoses or treatment advice?+
No. Vendrava only handles administrative work: it answers, identifies the reason for contact, and books the appointment. Any assessment, diagnosis, or treatment guidance always depends on the physiotherapist or podiatrist.
How does it answer if my therapists are treating and can't pick up the phone?+
Vendrava handles the calls and WhatsApp messages that come in while the team is working on the table or in the treatment room, identifies the reason, and books the appointment based on each provider's availability. That way no inquiry goes unanswered even when no one can pick up the phone at that moment.
Can it follow up on session packages?+
Yes, on the administrative side. Vendrava reminds the patient of the sessions they have left, offers a date for the next ones, and follows up until the package is complete, leaving any clinical decision about the treatment to the team.
How is patients' health data protected?+
Responsible data handling is part of the service: notice that AI is being used, a record of consent, and human control over conversations, within a system aligned with the data protection regulations applicable in each country.
What if the patient prefers to speak with a person?+
The conversation can be handed to the clinic's team at any point, especially for clinical questions, acute pain, or cases that need personalized attention. The human team always stays in control.
Don't let a missed call leave a table idle
Try Vendrava and see how to answer, book, and follow up on appointments and session packages for your physiotherapy and podiatry clinic without setting aside clinical judgment or data protection.