AI CRM for restaurants and hospitality
When the team is on the floor, no one picks up the phone. Vendrava answers reservation calls and WhatsApp messages, handles groups and events, and reduces no-shows with reminders and confirmations, without taking anything away from in-person service.
The restaurant and hospitality challenge
How Vendrava helps
When a call or WhatsApp message comes in and the team is on the floor, Vendrava answers with an AI agent that takes the reservation, handles questions about hours, menu, or availability, and records the key details: party size, date, time slot, and special requests. For groups and events it gathers the information needed and hands the conversation to a person with everything summarized. Before the reserved day it sends reminders and asks for confirmation to reduce no-shows. The AI handles answering and coordinating; the in-person experience and guest care stay with the team.
Recommended flow
Use cases
Possible automations
Typical impact
Frequently asked questions
Does Vendrava replace in-person service?+
No. Vendrava answers calls and WhatsApp and manages reservations when the team is busy looking after tables or after hours. The in-person experience and guest care stay with the human team.
How does it help reduce no-shows?+
Vendrava sends reminders before the reserved date and asks the guest to confirm. If the reservation is no longer needed, that table can be freed up in time for someone else instead of sitting empty.
Can it handle group and event reservations?+
Yes. For groups, celebrations, or set menus, the AI collects the details needed (party size, date, allergies, menu type, rough budget) and hands the conversation to a team member with everything summarized to finalize the details.
What if the guest prefers to speak with a person?+
The conversation can move to a team member at any point. The AI is there to take repetitive calls off the team and answer when no one can, not to block human contact.
Does it work for a single venue or for multiple restaurants?+
It works for both. Reservations, messages, and automations can be organized by venue, keeping follow-up centralized for chains or groups with several locations.
Don't lose a reservation to a busy phone line
Try Vendrava and answer every reservation call and WhatsApp, handle groups, and cut no-shows while your team focuses on the floor.